Adding the National Audit to your Organisation
I am sure most of you will have noticed that the NHHI audits are now automatically created on the first day of each new audit period. If you have submitted data for Audit 1 2014, then the NHHI Audit 2 will have been automatically added for you, as will each future audit, so you no longer need to add a new audit to your facility if you are a regular submitter.
If you have not submitted for NHHI Audit 1 then you will be required to add NHHI Audit 2 to your facility. Each future audit will then be added to your facility automatically.
Mobile device users
Please ensure that you sync your sessions and log out from the HHCApp system after EVERY session on the wards. By syncing and logging out each time there are less likely to be problems with password changes or data going into the wrong audit.
Please note that simply closing the internet browser does not log you out. You actually need to press the logout button which can be found on the Sessions page in the top right hand corner. Once you have pressed the logout button you will be taken back to the HHCApp login screen
Submit your data once you have finished collecting data each audit period
After all the data for your organisation has been entered for a national audit period please press the “submit” button to indicate to your Jurisdictional Coordinator (JC) that you have completed your data collection. Your audit will then have the status “Pending Approval”. This allows the JCs to start the data validation process, and allows for earlier dissemination of the national results. It also closes the audit so that data for the next audit period doesn’t accidently get added to the previous audit. Please see these instructions on how to locate the submit button: http://www.hha.org.au/UserFiles/file/HHCApp/NewHHCApp-SubmittngAnAudit.pdf
Status ‘Pending Approval’
Once you have submitted your data, the status changes to ‘Pending Approval’. This is waiting for jurisdictional coordinators to approve. Occasionally the database does not show some hospitals on the jurisdictional coordinators list to sign off, however they will have definitely reviewed your data as a part of their jurisdictional review. Please also be assured that the data has gone into the database and is closed to further data being added. Over time we will be ensuring that all audit status’ are marked “Complete”.
View your Auditor Reports
Make sure you review your “Auditor Reports” on a regular basis. This provides you with information such as which auditors in your organisation have submitted data, how many sessions and moments they have audited, and the compliance rate from the data they have collected. If the compliance rate for some auditors is especially high or low compared with the average for your facility, this report may also indicate where further auditor education needs to be focussed. An ideal time to review these reports is at the end of each audit period.
Following on from this, remember also that all auditors, to remain current, are required to complete the online auditor assessment, and submit at least 100 moments per year. The “Auditor Reports” is a good way to check the number of moments audited.
Throughout this year your Jurisdictional Coordinators will be focussing on checking that all your auditors are up to date.
Adding users to HHCApp
Please note that adding a new auditor, department administrator or NUM to HHCApp is a two step process. First you need to create the user in the user tab in the top horizontal menu. Then you need to add that user to your organisation by selecting the user tab (for auditors) in the vertical menu under the organisation tab, or by going to the specific department (for dept admin, or NUM roles)
Adding local audits to HHCApp
Please note that creating your very first local audit for your facility is a two step process. First you need to create an audit period then you need to add an audit to that audit period.
For most facilities it is appropriate to create one local audit period for each year eg. Local audit 2014, then to add audits with specific names to that audit throughout the year eg. Medical spot audit
Please note that if you are creating an audit period for a future date, you will not be able to add an audit to it until the first date of the audit period.