Contact Us

Read this First

HHA staff will endeavour to respond to your enquiry as quickly as possible, and within 5 business days. (Help desk hours are 10am-2pm business days).

Before contacting HHA we would greatly appreciate it if you could please review the relevant parts of the following list first, where you may be able to find the answer to your query:

  1. Contact your hand hygiene lead at your health facilty
  2. Contact your jursidictional coordinator if you are the hand hygiene lead for your facility
  3. Review the FAQs 
  4. Review the HHCApp instructions 
  5. Review the learning system information and instructions pages for individuals, organisations, or administrators 

If your query was not answered by any of the above, please continue to fill in the Contact Us form.

Thank you for your assistance.

HHA Team

Contact Us Form

 

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NOTE: Your enquiry will be attended to within 5 business days. Please do not send multiple enquiries within this timeframe.

Contact Details

Please note:

The HHA National Office Helpdesk is available between 10am -2pm AEST Monday - Friday. 

Please use the Contact Us Form for all initial enquiries (use the above tab to navigate to the form).


HHA National Office

Phone: +61 3 9496 6707

General enquiries: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Learning module enquiries: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

National HHA Coordinators

The national coordinators are available to answer any queries, however if more appropriate please contact your State Coordinator (see details below).

KATE RYAN
PART TIME MON-FRI

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

KAREN OLSEN
BUSINESS HOURS

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

 

Australian Capital Territory

Please contact the National Hand Hygiene Team.

 

New South Wales Coordinator

Iain Crawford
Clinical Excellence Commission

Phone: +61 2 9269 5535
Mobile:  (office hours)
Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

 

Northern Territory

Please contact the National Hand Hygiene Team.

 

Private Hospitals

Please contact the National Hand Hygiene Team.

 

Queensland

Please contact the National Hand Hygiene Team

 

South Australia

Please contact the National Hand Hygiene Team

 

Tasmania

Please contact the National Hand Hygiene Team

 

Victorian HHA Coordinator

Jennifer Bradford
VICNISS Coordinating Centre

Doherty Institute
792 Elizabeth St, Melbourne

Phone: +61 3 9342 9356
Fax: +61 3 9342 3555
Phone: +61 3 9342 9333 (reception)

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Western Australian HHA Coordinator

Louise Mason
Office of Patient Safety and Clinical Quality

Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.

 

National Project Manager 

Sally Havers
National Project Manager

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.