E-Bulletin May 2014

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May 2014 

Data Submission Dates

Period two 2014 data is due to be submitted by 30th June 2014.Remember any data submitted after this date will not be accepted into HHCApp.Dates for 2014:30th June31st OctoberPeriod 1 2014 National Data is now available on the HHA website HERE

Reminders for HHCApp Users

Adding the National Audit to your OrganisationI am sure most of you will have noticed that the NHHI audits are now automatically created on the first day of each new audit period. If you have submitted data for Audit 1 2014, then the NHHI Audit 2 will have been automatically added for you, as will each future audit, so you no longer need to add a new audit to your facility if you are a regular submitter.If you have not submitted for NHHI Audit 1 then you will be required to add NHHI Audit 2 to your facility. Each future audit will then be added to your facility automatically. Mobile device usersPlease ensure that you sync your sessions and log out from the HHCApp system after EVERY session on the wards. By syncing and logging out each time there are less likely to be problems with password changes or data going into the wrong audit.Please note that simply closing the internet browser does not log you out. You actually need to press the logout button which can be found on the Sessions page in the top right hand corner. Once you have pressed the logout button you will be taken back to the HHCApp login screen Submit your data once you have finished collecting data each audit periodAfter all the data for your organisation has been entered for a national audit period please press the “submit” button to indicate to your Jurisdictional Coordinator (JC) that you have completed your data collection. Your audit will then have the status “Pending Approval”. This allows the JCs to start the data validation process, and allows for earlier dissemination of the national results. It also closes the audit so that data for the next audit period doesn’t accidently get added to the previous audit. Please see these instructions on how to locate the submit button:  NEW HHCApp Submitting an Audit Status ‘Pending Approval’Once you have submitted your data, the status changes to ‘Pending Approval’. This is waiting for jurisdictional coordinators to approve. Occasionally the database does not show some hospitals on the jurisdictional coordinators list to sign off, however they will have definitely reviewed your data as a part of their jurisdictional review. Please also be assured that the data has gone into the database and is closed to further data being added. Over time we will be ensuring that all audit status’ are marked “Complete”. View your Auditor ReportsMake sure you review your “Auditor Reports” on a regular basis. This provides you with information such as which auditors in your organisation have submitted data, how many sessions and moments they have audited, and the compliance rate from the data they have collected. If the compliance rate for some auditors is especially high or low compared with the average for your facility, this report may also indicate where further auditor education needs to be focussed. An ideal time to review these reports is at the end of each audit period.Following on from this, remember also that all auditors, to remain current, are required to complete the online auditor assessment, and submit at least 100 moments per year. The “Auditor Reports” is a good way to check the number of moments audited.Throughout this year your Jurisdictional Coordinators will be focussing on checking that all your auditors are up to date. Adding users to HHCAppPlease note that adding a new auditor, department administrator or NUM to HHCApp is a two step process. First you need to create the user in the user tab in the top horizontal menu. Then you need to add that user to your organisation by selecting the user tab (for auditors) in the vertical menu under the organisation tab, or by going to the specific department (for dept admin, or NUM roles)See this link for further assistance: NEW HHCAPP Add Auditor Adding local audits to HHCAppPlease note that creating your very first local audit for your facility is a two step process. First you need to create an audit period then you need to add an audit to that audit period.For most facilities it is appropriate to create one local audit period for each year eg. Local audit 2014, then to add audits with specific names to that audit throughout the year eg. Medical spot auditSee this link for further assistance: NEW HHCAPP Add Local Audit Please note that if you are creating an audit period for a future date, you will not be able to add an audit to it until the first date of the audit period.  

Welcome Andrew Stewardson – HHA’s new National Project Manager

Dr Andrew Stewardson joined the HHA team in February and we would like to officially welcome him to the team.Andrew is an ID physician who joins us after having spent the last four years in Geneva working with Prof. Didier Pittet at the University of Geneva Hospitals and WHO Collaborating Centre on Patient Safety “It’s a great pleasure to return to Australia to join the Hand Hygiene Australia team. The Australian national hand hygiene program is recognised internationally as being a world-leading campaign, and I look forward to contributing to it. Our goal is to support your great work in promoting patient safety.”

NSW Hand Hygiene Coordinator

Sadly our NSW HH coordinator Helen Truscott resigned from her position earlier this year. HHA would like to thank Helen for her great collaboration. We are currently awaiting the appointment of our next NSW coordinator who will be starting at the CEC on the 10th June. If you have any queries related specifically to NSW please contact HHA This email address is being protected from spambots. You need JavaScript enabled to view it. and we will forward your email to the appropriate person

HCW Specific Presentations

At HHA we occasionally receive requests for hand hygiene presentations that are specifically geared towards a particular healthcare worker group. If there are any facilities that have produced these resources and are willing to share with your colleagues, we would be happy to make them available on the HHA website, with full acknowledgment of course. Please feel free to send them in. 

Auditing Tip

Although all HCWs should be educated to perform hand hygiene on entering and leaving the patient zone, if the HCW enters the patient zone and touches the environment without first performing hand hygiene this is not a Moment 1 missed. Only record Moment 1 once the HCW touches the patient. Based on the 5 Moments for Hand Hygiene there is no moment before touching the patient’s environment.

Hand Hygiene Articles in Press

Many hand hygiene articles are published each month around the world, and sometimes it is hard to keep track of new evidence. If you come across any articles that you wish to share with the hand hygiene community please send in the reference toThis email address is being protected from spambots. You need JavaScript enabled to view it. and we will share them in the next edition of the e-bulletin. 

New Documents for 2014/2015

Blood Collection GuidelinesThe current version of the blood collection guidelines is under review and in the consultation phase at present. HHA will be updating the current versions on the website in the coming months.If you have any comments regarding changes to this document please forward your comments/enquiry to This email address is being protected from spambots. You need JavaScript enabled to view it. Hand Hygiene for Dental facilitiesHHA are currently putting together some resources specifically for HH in Dental facilities. If you are currently the hand hygiene auditor for a dental facility can you please contact Sally Havers on This email address is being protected from spambots. You need JavaScript enabled to view it. so that we can ensure that your facility is listed as a dental facility in our HHCApp database. Renal/Dialysis Online Learning PackageHHA are currently putting together another OLP aimed specifically at the renal/dialysis setting. If you have any comments regarding this please forward your comments to Kate Ryan: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Workshop Resources Webpage – One Stop Shop for all the resources you need to train your own auditors

The Workshop Resources Webpage is only visible on the left hand menu of the website once a gold standard auditor has logged on to the website (not logged in to HHCApp). This webpage is home to all materials required for GSAs to train their own auditors. If you train auditors please ensure that you look at this site and download the relevant materials each time you run a training session so that you are always working from the most up to date schedules and presentations. Please note that there has been a recent update to many of the files used to train auditors – if you conduct auditor training can you please take another look at this page and download the new files. 

Workshops 2014

HHA is keen to be guided by your needs when selecting dates for 2014/2015 GSA training workshops. If you know of staff who would like to attend please ask them to register their interest via the Workshop Online Bookings form:workshop online booking There are already a number of workshops in each state available to register for.


It is vital that the Gold Standard auditors training up new auditors ensure that all participants score >90% in the two assessments before they can submit data. Please refer to the GSA workshop successful participant flow chart
GSA Workshop Follow Up Requirements Also a reminder that it is the responsibility of the Organisational Administrator for HHCApp to ensure that all auditors submitting data have undertaken their annual auditor validation (i.e. collected at least 100 moments and done the Auditor OLP) before they collect the data.